Clinician listening conveys respect & may be fostered by open-ended questions, which humanizes ICU communication & supports value-congruent care. This study examined the prevalence and types of early open-ended questions (EOEQs) and their association with surrogate ratings of clinician communication quality.
We conducted a cross-sectional analysis within the ongoing multi-center INSPIRE-CINP study (Identifying Strategies to Prognosticate and Inform Relatives in Critically Ill Neurologic/Neurosurgical Patients). A total of 87 audio-recorded clinician–family meetings with post-meeting questionnaires were analyzed from three U.S. neuroICUs, involving 79 patients, 133 family members, & 32 clinicians. EOEQs posed within the first third of the transcript were qualitatively coded by three independent raters, achieving high inter-rater reliability (κ >0.9). To account for variability in meeting length & frequency, we calculated standardized proportions of EOEQ subtypes. Associations between EOEQs & communication outcomes were examined using both overall perceived quality of communication ratings (assessed with a single global question) & validated instruments (Quality of Communication [QOC] & modified Patient-Perceived Patient-Centeredness [PPPC]). Analyses employed mixed-effects models adjusted for clustering by clinician, patient, & surrogate, with covariates retained if p >0.15 in univariate testing.